Certificate for Facilities Management Outsourcing Services

Course        :        Certificate for Facilities Management Outsourcing Services


CCD Point  :        20 CCD point awarded by CIDB


This course in Facilities Management Services develops learners’ ability to identify and use relevant understanding, methods and skills to complete tasks and address/measure problems and complexity.


Who are they for?


This course is designed purposely for a first-line manager or supervisor who needs to drive change successfully through technical and non-technical elements of outsourcing facilities management service or those who are new to the industry. This course is aimed to provide general knowledge for operational and tactical facilities management level that enabling key people and teams to embrace change in support service delivery. This integration of new ways of working will make these key people and teams are able to plan, interpret, evaluate relevant information and ideas, make decision and act better for the organizational business driven.


2-day course outline:


Module 1 Introduction to Facilities Management Outsourcing Services
Module 2 Understanding In House vs Outsourcing
Module 3 FM Models and Practices in Outsourcing
Module 4 Managing Risk in Outsourcing
Module 5 Benchmarking and Auditing in Outsourcing
Module 6 Group project discussion and presentation


Course Assessment and Delivery


This course will be delivered for some real situations and challenges, clear learning outcomes setting out the knowledge and skills needed, with a classroom session at the heart. Assessment tasks are practical and work based, reflecting life business projects and activities. This hands-on course will be some simple and short pre work, including face-to-face, group discussion, presentations as well as post event implementations to ensure the participants get real returns of immediate value back in business.


Who should participate?

  • Facilities Administrator
  • Facilities Coordinator
  • Office Manager
  • Facilities Assistant
  • Office Assistant
  • Cleaning personnel
  • Security personnel
  • Building services personnel
  • Health & Safety Officer